Software

A1

Yes. Updates can be downloaded from the website.

A2

Terminated support in Apr 2014 was Windows XP only that install in Personal computer.
Installed Windows XP in EDX-2000A/B and EDX-3000A is the one for built-in instrument, So you can use it without any problem after Microsoft terminated support.
However, please do not connect internet because of security issue.

A3

1.Please click download button.

2.Please log in when you already made HP support registration,
  make registration when you have not made HP support registration yet..

3. Please input serial number(Production number) and click Send button.
   Please check serial number listed below place.

【Serial Number Check】

 Single piece of Software : listed on packing box and warranty document.
 Accessory of hardware : Please input serial number of hardware.

A4

You must also upgrade the firmware of the equipment to the latest version.

A5

To download software:
(1) You need HP support registration. Register in advance, please.
(2) You need the product serial number. Check the product serial number of the product you purchased, please.

A6

You need a measuring instrument, a PC compliant with the specifications required by DCS-100A, DCS-100A software (downloaded from our web site), and the install password provided with the shipped CD of DCS-100A.

A7

To offer more appropriate support to our customers, some of Kyowa's software requires license registration before using them.
To register a license, you are required to do the "Web support registration" on Kyowa's website.
For details, click here.

A8

Click the “License registration” to register a License, according to the procedure.

A9

To customers who have done the "Web support registration," please log in on the MYPAGE and check your software on the "Your license List" page.